Privacy Policy

UAB "Fruttberry" is committed to protecting your privacy. This privacy policy describes what personal information we collect and how we use it.

Our main goal in collecting your personal information is to give you a smooth, effective, and personalized experience while you use our online store. This allows us to provide information and perform functions that best match your needs and helps us tailor our services so that they are easier and faster to understand.

We confirm that data of visitors to the Data Controller's website fruttberry.com will be collected in accordance with the requirements of applicable European Union and Republic of Lithuania legislation and the instructions of supervisory authorities. All reasonable technical and administrative measures are applied to protect the data we collect about visitors to the fruttberry.com website from loss, unauthorized use, and alteration.

Persons under 16 years of age may not provide any personal data through our website. If you are under 16, you must obtain the consent of your parents or other legal guardians before providing personal information.

It is very important that you read this Privacy Policy carefully, because every time you visit the website belonging to the Data Controller, you agree to the terms described in this Privacy Policy. If you do not agree with these terms, please do not visit our website or use our content and/or services.

DEFINITIONS

Seller – UAB "Fruttberry", legal entity code 306214099, VAT payer code LT100015602110, registered address J. Žemgulio g. 46, LT-35239 Panevėžys.

Fruttberry.com - the online store located at https://fruttberry.com.

User (buyer) - any natural or legal person who uses the online store, orders and/or purchases goods.

Personal data - any information relating to a natural person - a data subject - whose identity is known or can be directly or indirectly established.

Personal data controller – the online store fruttberry.com.

Account - the result of a Buyer's registration on fruttberry.com, which creates an account storing their personal data and order history.

Services - all services provided by fruttberry.com to the Buyer.

Third party - a legal or natural person, other than the data subject, the data controller, the data processor, and persons directly authorized by the data controller or data processor to process data.

Administrator – the person responsible for marketing fruttberry.com.

IP address - A unique number assigned to every computer connected to the internet, known as an internet protocol (IP) address. Since these numbers are usually assigned in country blocks, an IP address can often be used to identify the country in which the computer connects to the internet.

Terms - the approved and currently valid "Terms and Conditions for the Purchase and Sale of Goods in the Online Store fruttberry.com".

Direct marketing - activity aimed at offering goods or services to persons by post, telephone, or other direct means, and/or asking for their opinion on the goods or services offered.

Other terms used in this privacy policy are understood as defined in the Law on Legal Protection of Personal Data of the Republic of Lithuania.

GENERAL PROVISIONS

This privacy policy is intended to ensure that the Seller complies with the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, and other applicable legislation governing the protection of personal data, as well as the instructions of competent authorities.

The fruttberry.com Privacy Policy sets out the main rules for the collection, accumulation, and processing of Personal Data when using the Services offered by fruttberry.com. The Privacy Policy is intended to protect and defend the Personal Data of fruttberry.com Buyers from unlawful use.

Fruttberry.com contains links to the websites of other persons, companies, or organizations, and the Seller is not responsible for the content of such websites and/or the methods they use to ensure privacy protection; therefore, before providing information about themselves, the Buyer should review the rules, Privacy Policy, and other documents of the relevant website.

The User (buyer) may make purchases on fruttberry.com either by registering on fruttberry.com or without registering.

PROVISION OF PERSONAL DATA, LEGAL BASES AND PURPOSES OF PROCESSING

The information collected about Users (buyers) depends on the services provided to you and the information you provide to fruttberry.com when you start using the services or register a fruttberry.com account. Your personal data is obtained in the following ways:

you provide it (by filling in and submitting a request form on the website);
it is generated automatically, to the extent provided for by applicable law (when visiting the website and/or a social media account, using apps);
it is obtained from third parties and/or publicly available sources, to the extent provided for by applicable law.

The Buyer may make purchases on fruttberry.com either by registering on fruttberry.com or without registering. A Buyer who does not register is required to provide the following Personal Data - first name, last name, phone number, email address, delivery address. The Buyer is responsible for providing accurate and correct Personal Data.

Persons wishing to register on fruttberry.com must provide their email address, first name, last name, and a chosen Password. An Account is created during registration. In the Account, the Buyer enters their own data - first name, last name, phone number, email address - and is therefore solely responsible for the accuracy of this data. The Buyer may at any time:

correct and/or supplement Personal Data in the Account. The Buyer is responsible for the accuracy of corrected and/or supplemented data;
contact fruttberry.com at info@fruttberry.com to request deletion of the Account.

The Seller collects and continues to process your personal data based on the legal grounds defined in the legislation governing the protection of personal data:

where processing personal data is required of the Seller by applicable law;
in order to conclude and/or perform a contract entered into with you;
with your consent;
for the Seller's legitimate interests, where your private interests are not overriding.

The Seller processes personal data for the following purposes:

Provision of Services, defense of the Seller's infringed rights;
Proper provision of services, ensuring the quality of services;
Direct marketing*.

*If, after purchasing Goods and/or services, the Buyer does not wish their Personal Data to be used for Direct Marketing or activity analysis purposes, the Buyer may send an email to info@fruttberry.com. Sending of emails and/or SMS messages is stopped only once the Buyer has clearly specified the email address(es) and/or phone number(s).

The Seller may transfer your personal data to:

data processors (service providers) who provide services and process your personal data on behalf of the Seller as data controller (e.g. IT service providers, auditors, advertising agencies, transport service providers, etc.);
other third parties, where required by applicable law or where necessary to protect the Seller's legitimate interests (e.g. courts, government and law enforcement authorities, etc.).

PROCEDURE FOR USING AND STORING PERSONAL DATA

The User (buyer) grants fruttberry.com the right to collect, manage, process, and store the Buyer's Personal Data to the extent and for the purposes set out in the Privacy Policy and other fruttberry.com documents.

The Seller stores the personal data of Users (buyers) for as long as necessary to achieve the specified purpose. Once the specified purpose has been achieved, Buyers' personal data is deleted, except where applicable law requires the Seller to store personal data for a period specified in that legislation. Once this period ends, personal data is deleted in such a way that it cannot be recovered.

The Seller uses internal organizational and technical measures to ensure that the Personal Data provided by the Buyer to fruttberry.com is protected from any unlawful actions: unauthorized alteration, disclosure, or destruction of Personal Data, identity theft, fraud, and to ensure that the level of Personal Data protection complies with the requirements of the legislation of the Republic of Lithuania.

The Buyer undertakes and is obliged to keep their fruttberry.com login Password and other login and account data secure. The Buyer undertakes and is obliged not to disclose to any third parties Personal Data relating either to themselves or to third parties, if such third parties' Personal Data has become available to them, and to immediately inform the Seller of any observed violations.

EXERCISE OF DATA SUBJECTS' RIGHTS

A User (buyer) whose personal data is processed by fruttberry.com or the Seller has the following rights:

to know (be informed) about the processing of their data;
to access their personal data and information on how it is processed;
to request correction or deletion of their personal data, or the suspension of processing actions (other than storage) relating to their personal data, where the data is processed in violation of the Law on Legal Protection of Personal Data of the Republic of Lithuania or other legislation;
to object to the processing of their personal data.

All of the above data subject rights will be exercised only after the identity of the person making the request has been established and verified. You can do this using certain links provided at the bottom of fruttberry.com or the Seller's promotional materials.

The Seller may not provide the conditions for you to exercise the above data subject rights where applicable law requires ensuring the prevention, investigation, and detection of crimes, breaches of professional or service ethics, as well as the protection of the rights and freedoms of the data subject or other persons.

If you have any questions about the information provided in this privacy policy, please feel free to contact us in whatever way is convenient for you.

Any request or instruction relating to the processing of Personal Data must be submitted by the Buyer to the Seller in writing, sending such request or instruction to the email address info@fruttberry.com from the Buyer's own email address.

Upon receiving such a request or instruction from the Buyer, the Seller shall provide the Buyer with a response no later than 30 (thirty) calendar days, and shall either carry out the actions specified in the request or refuse to do so. At the Buyer's request, the response must be provided in writing.

PRINCIPLES OF PERSONAL DATA PROCESSING

The Data Controller undertakes to follow the following principles of Personal Data processing:

Data is processed lawfully, fairly, and transparently (the principle of lawfulness, fairness, and transparency).
Data is collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes (the principle of purpose limitation).
Data is adequate, relevant, and limited to what is necessary for the purposes for which it is processed (the principle of data minimization).
Data is accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that Personal Data that is inaccurate, having regard to the purposes for which it is processed, is erased or corrected without delay (the principle of accuracy).
Data is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the Personal Data is processed (the principle of storage limitation).
Data is processed in a manner that ensures appropriate security of Personal Data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage (the principle of integrity and confidentiality).

INTELLECTUAL PROPERTY

All intellectual property rights in the website and its content (including photographs) provided to the User remain the property of fruttberry.com or the Seller and are protected by copyright laws and agreements worldwide. All such rights are protected by fruttberry.com and its licenses.

The User may store, print, or display the content only for their own personal use. The User has no right to publish, manipulate, distribute, or otherwise edit the content or materials provided, in any form, for commercial purposes or purposes unrelated to personal use.

NEWSLETTER

The User may subscribe to the Data Controller's newsletter by providing their email address and agreeing to this Privacy Policy for the processing of the User's data for direct marketing purposes.

The User may unsubscribe from the newsletter at any time by sending an email to the Data Controller or by selecting the "Unsubscribe" button at the bottom of any newsletter sent to the User.

FINAL PROVISIONS

This Privacy Policy is effective from May 1, 2023. The Seller reserves the right to review and amend the rules of the Privacy Policy at any time. Amendments take effect immediately upon publication on the Website.

Updated 2023-05-01

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You can find more information about the cookies used on the Website here:

Name	Platform	Purpose	Set when	Duration
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__utma, __utmb, __utmc, __utmt, __utmz, __utmx, __utmxx, _ga, _gat, _gid,_gat_myTracker	Google Analytics	Analysis of user visits.	When visiting the website	2 years, until the browser is closed, 18 months
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